Loadmaal/Loadmaal PRO – Refunds, Returns and Subscription Cancellations Policy We are sure that you will absolutely love the Loadmaal PRO subscription services. However, you’re fully protected by a 100% money-back return policy.
Here’s how it works…
First 15 Days
If you are dissatisfied at any time during the first 15 days after purchase, simply write an e- mail to cancellations@loadmaal.com and ask for a full refund mentioning your bank account details for refund payment. You will get your money back. That’s a firm promise and commitment.

Subscription Cancellations
If you want to cancel a subscription you have with us, please visit My Account & Billing, and clicking on “Cancel Membership”. When you cancel a subscription with us, you will continue to receive your subscription benefits until the end of the current billing period. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods.

Example 1: monthly subscription cancellation
If we process a monthly subscription’s cancellation on June 7th, after 15 days of the first day of the subscription that begins June 7 th , you will continue to receive the benefits of that subscription until July 6 th (30 days) and there will not be a refund of any part of the monthly subscription fee. You will neither be billed for nor receive the benefits of the cancelled subscription after your current billing cycle ends.

Example 2: annual/quarterly subscription cancellation
If we process an annual/quarterly subscription’s cancellation after 15 days of the first day of the subscription that begins June 1, you will continue to receive the benefits of that subscription till 31 st August in the same year (in case of quarterly) and till May 31 st of the next year (in case of annual) and there will not be a refund of any part of the annual subscription fee. You will neither be billed for nor receive the benefits of the cancelled subscription after your current billing cycle ends.

Do not wait until the end of a billing or subscription period to make a subscription cancellation request because such requests are typically processed within 2 to 3 business days after we receive them. As it takes longer for us to receive postal mail than electronic mail, we recommend that you email your request. We will confirm your subscription has been cancelled by either email or postal mail.

Contacting Us
Email your refund or subscription cancellation request to cancellations@loadmaal.com. Please include the words “Refund Request” or “Subscription Cancellation Request” in the subject line of your email.

To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund or cancelled your subscription. We want satisfied customers. Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
This refund policy was last updated on August 11, 2018.